The Beauty Edit Hair Salon Guest Policies
At The Beauty Edit, our policies are designed to protect our guests, our artists, and the time reserved for each appointment. We want every visit to feel organized, relaxed, and clear from the moment you book. Please review the policies below before your appointment. If you have any questions, our team is happy to help.
Appointment Reservations
Your appointment time is reserved especially for you. Some services may require a consultation, deposit, or card on file before booking, especially for color corrections, extensions, larger color services, or longer appointments.
If we need more information before confirming your appointment, our team may contact you by phone, email, or text.
Cancellations and Rescheduling
We ask that you give at least 24 hours’ notice if you need to cancel or reschedule your appointment. This gives our team time to offer the appointment to another guest.
Cancellations or changes made with less than 24 hours’ notice may be subject to a cancellation fee.
Missed Appointments
An appointment is considered missed when a guest does not arrive and does not give proper notice. Missed appointments may be charged up to the full cost of the scheduled service.
We understand that emergencies happen. If something unexpected comes up, please contact the salon as soon as possible so our team can review the situation.
Late Arrivals
Please plan to arrive a few minutes before your scheduled appointment time. If you arrive late, we will do our best to complete your service, but your appointment may need to be shortened, adjusted, or rescheduled.
Arriving late may limit what can be completed during your visit, especially for color, extensions, treatments, and detailed beauty services.
Service Timing
Appointment times listed online or discussed during booking are estimates. Your actual service time may vary based on hair length, hair density, service goals, product processing, consultation needs, and the condition of your hair.
Our team will always do our best to keep your appointment moving smoothly while still giving your service the attention it needs.
Service Pricing
Prices may vary based on stylist level, service type, hair length, hair density, product usage, timing, and the complexity of the appointment. Some services may require additional product, toning, treatments, extra time, or multiple sessions.
We believe in clear communication. Your artist will do their best to discuss pricing, expectations, and any recommended add-ons before beginning your service.
Consultations
Consultations help us understand your goals, hair history, maintenance preferences, and what is realistic for your appointment. They are especially important for new color, blonding, balayage, color corrections, extensions, major changes, and first-time guests.
In some cases, your artist may recommend a different service, a longer appointment, a treatment plan, or multiple visits to protect the health of your hair.
Color, Extension, and Beauty Results
Every guest’s results are unique. Hair history, previous color, at-home products, texture, density, porosity, skin sensitivity, lifestyle, and maintenance can all affect the final outcome.
Inspiration photos are welcome, but they are used as a guide rather than a guarantee. Our goal is to create the best result possible for your hair, features, and routine.
Adjustments
If you have a concern about your service, please contact the salon as soon as possible. We want the opportunity to review your appointment, understand your concern, and recommend the best next step.
Adjustment requests are reviewed by our team and may depend on the service performed, timing, at-home care, and the original consultation. Additional services, major changes, or requests outside the original plan may require additional charges.
Children and Guests
To help maintain a calm and focused salon environment, we ask that guests limit extra visitors whenever possible. Children should only attend when they have an appointment or when proper supervision is available.
For longer appointments, color services, extensions, and treatments, a quieter appointment environment helps our artists stay focused and gives each guest a better experience.
Product and Retail Purchases
Professional products may be recommended to help maintain your results at home. Product availability, pricing, and recommendations may vary by location and service.
If you are unsure which products are right for your hair, our team can help you choose based on your service, hair type, and routine.
Social Media, Photos, and Video
We love celebrating our guests and sharing our team’s work online. During your appointment, we may ask to take photos or short videos of your hair, beauty service, or finished look for social media, website, portfolio, education, or promotional use.
If you are comfortable being photographed, your permission allows The Beauty Edit to use those images or videos in our marketing, social media, website, and related materials.
If you prefer not to be photographed or posted online, please let your artist know at any time. We will always respect your request.
Personal Belongings
Please keep track of personal items during your appointment. The Beauty Edit is not responsible for lost, damaged, or misplaced belongings.
Policy Updates
The Beauty Edit may update salon policies at any time. The most current version will be posted on this page or communicated by our team when needed.
Questions About Our Policies?
If you have questions about booking, cancellations, pricing, adjustments, social media use, or anything else before your visit, please contact the salon. We are happy to help before your appointment.